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Context Help

If you get lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A context menu will show up. It comprises elaborate info about all the actions that you can carry out on the given page. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide selection of video tutorials explaining how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, have a look at our extensive FAQ section, which covers questions asked by real clients and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new articles in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can contact our fantastic team of tech support engineers available 24x7x365 and eager to help you with any problem. Each trouble ticket you submit will be responded to in less than 60 minutes (the average ticket response time is about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323543

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com